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NAVIGATION |
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Terms and Conditions BOOKINGS AND GIFT VOUCHER VALIDITY 1. ALL BOOKINGS AND GIFT BOOKING/ VOUCHERS ARE VALID FOR 6 MONTHS FROM DATE OF PURCHASE. 2. THE VALIDITY PERIOD WILL NOT BE EXTENDED WITHOUT EXPRESS AUTHORISATION IN WRITING FROM THE COMPANY. 3. SHOULD THE COMPANY AGREE TO EXTEND THE BOOKING/ VOUCHER VALIDITY PERIOD, THIS WILL BE LIMITED TO, AND EXPIRE AFTER, A FURTHER TWO CALENDAR MONTHS FROM THE ORIGINAL DATE OF BOOKING/ VOUCHER EXPIRY. 4. SHOULD THE COMPANY AGREE TO EXTEND THE BOOKING/ VOUCHER THEN THE COMPANY WILL CHARGE AND THE BOOKING/ VOUCHER HOLDER AGREES TO PAY A REACTIVATION FEE OF $100 5. UNDER NO CIRCUMSTANCES WHATSOEVER WILL THE BOOKING/ VOUCHER BE EXTENDED FOR A PERIOD IN EXCESS OF THE TWO MONTHS AS IN NOTE 3 ABOVE. 6. SHOULD A BOOKING/ VOUCHER HOLDER FAIL TO REDEEM THE BOOKING/ VOUCHER WITHIN THE SIX MONTH VALIDITY PERIOD, AND APPLICATION FOR BOOKING/ VOUCHER EXTENSION HAS NOT BEEN REQUESTED OR GRANTED, THEN THE BOOKING/ VOUCHER HOLDER AGREES THAT THE BOOKING/ VOUCHER IS FORFEIT AND THAT HE/SHE HAS NO CLAIM ON THE COMPANY TO TAKE THE FLIGHT OR RECEIVE ANY FORM OF COMPENSATION FOR THE LOST FLIGHT, FINANCIAL OR OTHERWISE. 7. SHOULD THE BOOKING/ VOUCHER HOLDER FAIL TO REDEEM A BOOKING/ VOUCHER EXTENDED BY TWO MONTHS IN ACCORDANCE WITH 2,3 AND 4 ABOVE, WITHIN THE AGREED TWO MONTH EXTENSION, THEN THE PROVISIONS OF 6. ABOVE APPLY. 8. IN ACKNOWLEDGEMENT OF THE FACT THAT A 6 MONTH (OR 8 MONTH IF EXTENDED AS 2,3 AND 4 ABOVE) BOOKING/ VOUCHER VALIDITY PERIOD IS AN ACCEPTABLE PERIOD OF TIME IN WHICH TO TAKE THE FLIGHT, THE BOOKING/ VOUCHER HOLDER ACCEPTS THAT ANY SCHEDULED BOOKING OF AN AIR EXPERIENCE/TRIAL LESSON FLIGHT THAT, DUE TO INCLEMENT WEATHER IS CANCELLED BY THE COMPANY, AND AS A RESULT OF BEING CANCELLED RENDERS THE BOOKING/ VOUCHER EXPIRED, THE PROVISIONS OF 6. ABOVE APPLY. 9. EVERY EFFORT WILL BE MADE TO ACHIEVE REQUESTED ALTITUDE HOWEVER DUE TO AIR TRAFFIC CONTROL CONSTRAINS OR WEATHER LIMITATIONS, JUMPS MAY NEED TO OCCUR FROM A LOWER ALTITUDE. NOTIFICATIONS WIL BE DURING AIRCRAFT ASCENT. NO REFUNDS WILL BE GIVEN. CANCELLATION POLICY 1. THE COMPANY UNDERTAKES SUBJECT TO 2. BELOW TO HONOUR IT’S OBLIGATION TO A BOOKING/ VOUCHER HOLDER TO PROVIDE AN AIR EXPERIENCE IN ACCORDANCE WITH PREVAILING AVIATION PRACTICES AND PROCEDURES AND IN KEEPING WITH COMPANY PRODUCED EXPLANATORY MATERIAL. 2. THE COMPANY RESERVES THE RIGHT AT IT’S ABSOLUTE DISCRETION, AND WITH NO WARNING WHATSOEVER, TO CANCEL A SCHEDULED AIR EXPERIENCE BOOKING/ VOUCHER BOOKING, IF IT DEEMS THAT IF THE FLIGHT WERE TO TAKE PLACE THE SAFETY OF THE PILOT OR INSTRUCTOR, THE AIRCRAFT, PERSONNEL ON THE GROUND, OR ANY OTHER PERSON, VEHICLE, VESSEL OR STRUCTURE COULD BE PLACED IN A POSITION WHERE SAFETY TO THAT PERSON(S) OR OBJECT(S) IS COMPROMISED. 3. SHOULD THE COMPANY DEEM IT UNSAFE OR UNSUITABLE FOR A FLIGHT TO GO AHEAD ON THE GROUNDS OF INCLEMENT WEATHER, OR ON ANY GROUNDS AS DETERMINED BY THE COMPANY IN CONSIDERING POINT 2. ABOVE, NOTWITHSTANDING POINT 8. (BOOKING/ VOUCHER VALIDITY) ABOVE, THE BOOKING/ VOUCHER HOLDER SHALL BE ENTITLED TO RESCHEDULE AT THEIR OWN AND THE COMPANY’S CONVENIENCE. REFUNDS ARE NOT AVAILABLE. 4. SHOULD THE BOOKING/ VOUCHER HOLDER CANCEL A SCHEDULED AIR EXPERIENCE/TRIAL LESSON BOOKING/ VOUCHER BOOKING ON THE DAY OF THE BOOKED FLIGHT, OR FAIL TO TURN UP FOR THE SCHEDULED FLIGHT, THEN THE BOOKING/ VOUCHER HOLDER AGREES THAT THE BOOKING/ VOUCHER IS FORFEIT AND THAT HE/SHE HAS NO CLAIM ON THE COMPANY TO TAKE THE FLIGHT OR RECEIVE ANY FORM OF COMPENSATION FOR THE LOST FLIGHT, FINANCIAL OR OTHERWISE. 5. SHOULD THE BOOKING/ VOUCHER HOLDER CANCEL A SCHEDULED AIR EXPERIENCE/ BOOKING/ VOUCHER AT ANY TIME PRIOR TO THE DAY OF THE SCHEDULED BOOKING, THE COMPANY RESERVES THE RIGHT IN ITS ABSOLUTE DISCRETION TO APPLY CHARGES AS THE COMPANY SEES FIT APPROPRIATE TO THE COMPANY’S DEGREE OF INCONVENIENCE. 6. GROUP BOOKINGS (A GROUP DEFINED AS 4 OR MORE PEOPLE)- SHOULD THE BOOKING/ VOUCHER HOLDER CANCEL A SCHEDULED AIR EXPERIENCE/ BOOKING/ VOUCHER WITHOUT A MINIMUM OF 7 DAYS NOTICE OF THE SCHEDULED BOOKING, THE COMPANY RESERVES THE RIGHT IN ITS ABSOLUTE DISCRETION TO APPLY CHARGES AS THE COMPANY SEES FIT APPROPRIATE TO THE COMPANY’S DEGREE OF INCONVENIENCE. |
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